Healthcare BPO Support Services
It can help to improve patient outcomes by providing access to specialized expertise, technology, and resources that can support the delivery of high-quality care.
Healthcare providers often face the challenge of resolving a wide range of queries from patients with evolving expectations. To overcome these challenges and provide round-the-clock services while adhering to healthcare compliance, you need experienced, professional, and medically-aware support that understands the latest industry challenges. As one of the top healthcare business process outsourcing companies, we can fulfill all your service needs and more, including medical billing, medical coding, patient appointments, and insurance claim processing. Trust us to excel in delivering these services and more.
Our Signature Services
1- Medical Billing
Oakmont’s professional medical billing team has the expertise gained from working with hundreds of clients. As medical billing and coding specialist, they are well-versed in the complexities of medical billing work. Through our medical billing and coding services, Oakmont ensures every process is carried out with accuracy and efficiency. Whether it’s patient billing, reporting and analytics, patient enrollment, or registration of new patients, our dedicated team of medical stenographers handles every step of the medical billing process. This enables you to focus on what truly matters – your patients.
2- Patient Surveys
Providing the best possible services to patients is paramount, and gaining feedback through various surveys plays a crucial role in this process. At Oakmont, we treat every client’s feedback work as our own, diligently gathering authentic feedback from your patients. This approach helps you gain valuable insights into your patients’ experiences and satisfaction levels. As patient engagement specialists, we focus on improving the patient experience during their visits to you. Patient satisfaction survey companies, including Oakmont, paid medical surveys for patients, and celgene patient survey form a critical part of the strategy to improve HC services for healthcare providers.
3- Claims Processing
By outsourcing to Oakmont, you will have peace of mind knowing that you are entrusting your medical claims processing and BPO healthcare services to one of the best in the business. Our team is professional, highly skilled, and will handle your medical claims processing services quickly and accurately.
4- Medical Coding Services
Our certified team quickly and accurately translates patient histories, diagnoses, and treatments into HCC standard codes. We also offer risk adjustment HCC coding services for commercial documentation requirements and cash flow estimation. Our medical coding audit and analysis services ensure your practices are effective, reliable, and compliant, preventing revenue leakage. Trust Oakmont for your healthcare call centers outsourcing needs.
5- Healthcare Revenue Cycle Management Services
As a top-tier provider of healthcare revenue cycle management services, Oakmont delivers high-quality solutions swiftly. Our systematic process encompasses patient pre-authorization, insurance eligibility verification, claims submission, payment posting, denial management, and reporting, ensuring efficient and comprehensive financial management for healthcare providers and individual physicians. Outsource healthcare revenue cycle management services to Oakmont and rest assured that your revenue cycle is rotating in the right direction.
6- EMR Services
Our healthcare BPO services utilize top-tier software solutions to help our clients comply with content management service requirements. Our clinical data management services are fully compliant with the latest technology.